FAQ

Here you can find all frequently asked questions.

Common question: how do I perform a test?

To make sure you perform a test correctly, we have created several videos explaining step by step how to do it. Below is an overview of the various sampling methods and examinations for pigeons:

Video tutorials:

  1. What are the sampling methods for pigeon research?
    🔬 Watch the video
  2. How do you do an airway swab on pigeons?
    🔬 Watch the video
  3. How do you perform a crop swap on pigeons?
    🔬 Watch the video
  4. How does a manure test in pigeons work?
    🔬 Watch the video

Do you have any questions after watching the videos? Please feel free to contact us!

How will I receive my customer number, and when will it be assigned?

Your customer number will be assigned once your account status is changed to“Veterinarian under consideration.” You will automatically receive this number via email from our system. Have you not yet received the customer number? Please feel free to contact us so that we can assist you further.

Where can I purchase the Application Package?

The Application Package is easy to purchase through our websites. Visit Dovital.co.uk or Med4Pets.com to order the package. Both platforms offer a fast and secure way to complete your purchase.

For questions about the ordering process or if you need help, you can always contact our customer service. We will be happy to help you!

How long is the Application Package valid?

The Application Package is valid for a period of 1 year from the date of purchase. This means that you can have the services and examinations that fall within the package performed within this period. To prevent you from forgetting to use the package, we will send a reminder email to you. You will receive this reminder 1 month before the package expires.

This timely notification allows you to make the best use of the package and schedule the desired examinations in a timely manner. Have questions about validity or want to renew a package? If so, please feel free to contact us.

What is the cost of the Application Package?

The Application Package includes the following examinations and fees:

  • E. coli resistance profile: €27.50
  • Manure examination: €25.00
  • Salmonella culture (slurry 5 days/organs): €30.00
  • Cytology crop swab (Trichomonas, yeasts/fungi): €12,50

For more information or to request an Application Package, contact us.

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